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Mike
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Rate:
updated at
2010-10-03 07:48:14
Very disappointed that the IVT_BlueSoleil_8.0.338.0.zip file is either invalid or corrupt. Please make me a proud user of IVT products by correcting the above situation so that I can enjoy an upgrade version
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Mike
replied at 2010-10-03 00:01:53
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Hi Susie Shu
I tried several times to downlaod IVT_BlueSoleil_8.0.338.0.zip file, but the file will not open. I see a message telling me that the file is either invalid or corrupt. I am disappinted that I cannot use the upgrade. Please help me to upgrade.
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Susie Shu
replied at 2010-10-02 08:52:31
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Hi Mike,
this is Susie, support team manager from IVT.
we have a long holiday from Oct.1 to 7, so maybe did not reply you in time.
do you mind tell me you question again in details?
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Ed
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Rate:
updated at
2010-10-02 09:57:11
I've used Bluesoleil for about three years now on my Fujitsu laptop with no problems here in the US (Texas to be exact). I started with version 6, then moved on to version 7, now I'm ready for version 8. Originally I had Windows XP installed, then I upgraded to Vista a couple of years ago. There was a problem during the transition, but I emailed the bluesoleil guys and they helped me out. Since then, it has been working flawlessly. I mainly use the software to connect to my handsfree headset and to transfer files (pictures and videos) from my cellphone to my computer and vice-versa.
I feel bad that you guys have had problems using the software but, honestly, I can't complain. It has been pretty maintenance free for me for many years. I don't even think about it anymore....it just works. Plain and simple.
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Susie Shu
replied at 2010-10-02 09:57:11
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Ed,thanks. i will. but in my time zone, it's 1:00 clock, I need to go sleep now.
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Ed
replied at 2010-10-02 09:30:53
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Ms. Shu: Tell your engineers to keep up the great work. At least for me, the hardware and software are working perfectly.
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Susie Shu
replied at 2010-10-02 09:07:56
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thank you for your gracious compliment, with your concern and support, we will do a better job!
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Bata
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Rate:
updated at
2010-10-02 09:21:21
I bought this IVT based USB Bluetooth stick and it came with lousy BlueSoleil software that does not work at all, so looking for an update I came to IVT site that redirected me here claiming free download of a newer version. After I have installed BlueSoleil it claims my SN has expired and it would not activate. So are you people really that stupid to think that anyone would pay 28$ for a 5$ USB stick driver? Or maybe you think we customers are that stupid? Zero stars for you really!
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tom
replied at 2010-09-30 15:50:21
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I did exactly the same, I downloaded a newer version that expired after 2mb. Wil somebody please tell me what is going on?
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ALOHA
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Rate:
updated at
2010-10-02 08:46:11
i buy ur product this afternoon, and the s/w ver. is ivt5.2.219.0.
i install it and prompt a dialog to ask an upgrade; after that, it asks a serial no. for official version.
i don't know what's going on, can u answer me?
thanks.
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Susie Shu
replied at 2010-10-02 08:46:11
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thank you for choosing BlueSoleil.
i'm sorry to say v5 version cannot free upgrade to v8, so please just use v5 at this stage. thank you.
and one more update, we have a schedule to release an official Bluesoleil 7 version for our all customers.
you can have a high speed experience with BlueSoleil 7 version later.
Sorry if any inconvenient.
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adriansiraluca27
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Rate:
added at
2010-09-30 02:56:47
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dini
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Rate:
updated at
2010-09-30 00:37:31
How many points needed to download version 8?
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xiongshao
replied at 2010-09-30 00:37:31
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Download needed two points , but to become active users, or publish / comment will be sent back points,
please see http://www.bluesoleil.com/support/Knowledge_Base.aspx?ID=20
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Stanrave
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Rate:
updated at
2010-09-28 18:52:23
My bluesoleil 6.4.249.0 is active. Connection to 8.0.338.0 upgrade download doesn't work. It always show connecting with no connection. My dongle manufacture is Silicon Wave with HCI version 1.2, LMP version 1.2, LMP subversion 757. My 6.4.249.0 is serialised by IVT. Someone help me, I want to upgrade from 6.4.249.0 to 8.0.338.0 which is the latest. My internet connection is IE 8.
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xiongshao
replied at 2010-09-28 18:52:23
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Only two points!
You can find it blew the Download
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Stanrave
replied at 2010-09-28 04:12:17
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How many points needed to download version 8?
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xiongshao
replied at 2010-09-28 03:00:15
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Is it because there is no point to download the software?
Download needed some of the points , but to become active users, or publish / comment will be sent back points,
please see http://www.bluesoleil.com/support/Knowledge_Base.aspx?ID=20
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rastatsh
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Rate:
updated at
2010-09-28 02:58:47
My bluesoleil 6.4.249.0 is active, but download to 8.0.338.0 upgrade doesn't connect. When I click to download, internet only shows connecting with no connection to a download. What is needed for me to do?
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xiongshao
replied at 2010-09-28 02:58:47
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Is it because there is no point to download the software?
Download needed some of the points , but to become active users, or publish / comment will be sent back points,
please see http://www.bluesoleil.com/support/Knowledge_Base.aspx?ID=20
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rei_vilo
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Rate:
added at
2010-09-27 23:51:30
I had a problem:
1- the built-in combo Wifi / Bluetooth card of my netbook wasn't compatible with Windows XP Bluetooth stack and
2- the supplied Bluetooth stack was incompatible with my fischertechnik Robo TX controller
I found a (if not the) solution: the BlueSoleil software is the only one able to manage everything smoothly.
On top of that, the development team is very responsive when there's a problem.
Highly recommended!
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LoMit
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Rate:
added at
2010-09-27 13:14:56
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7305070911730001
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Rate:
updated at
2010-09-26 19:50:07
Currently I have not been active Bluetooth Bluesoleil 6.4.249.0 because I do not know the serial number.
please sent the serial number Bluetooth Bluesoleil 6.4.249.0.
Thanks.
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7305070911730001
replied at 2010-09-26 19:50:07
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My Bluetooth 6.5 + keygan Bloesoleit I want to switch but I do not know Activation URLs should be included in the column is to get Activation keygan Code.
Please prompts .....
Thanks.
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BlueSoleil Support
replied at 2010-09-26 18:47:17
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Please visit following link to find how to retrieve your Serial Number
http://www.bluesoleil.com/member/FindSN.aspx
In addition ,would you like to provide the transaction ID and email address which you left on paypal.
It is neccesary important infirmation to check the serial number ,
so pls make sure they are correct.
More questions ,welcomt to the store@bluesoleil.com,
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dbarrios84
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Rate:
updated at
2010-09-26 18:32:17
I need serial number BlueSoleil_8.0.338.0... Thank
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BlueSoleil Support
replied at 2010-09-26 18:32:17
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Firstly please check the spam basket of your mail box to see whether your mail server signet our email as "SPAM
Secondly,please provide us the transaction ID Paypal sent you as well as the correct email address which you left on Paypal for us to further help you
In addition ,what is your order ID ,it will be convenient for us to check it for you as soon as possible.
You can maii to store@bluesoleil.com,
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