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Fordfun
Level: 1
Rate: updated at 2010-10-13 02:39:15

Just read the software upgrade policy - this sounds like a scam! You have to buy a serial number?????? to use their dongle.  It is not a software upgrade if you have to buy a license - that's called a software purchase by any supplier!

Why is the upgrade presented as FREE when it is not and why was I not told this when the dongle was sold?  I think BlueSoleil and the retailers are running a scam on the customers!!!! 

1

Susie Shu replied at 2010-10-13 02:39:15

To jay,

appreciate your time, thank you very much. ^ _^.

To Fordfun,

it's OK if you don't want to upgrade to our latest version. Because we are always working on provide the most concise and easy-to-use bluetooth software to our all customers, so we want  them can have a good experience with BlueSoleil;I applogies if it troubled you.

Only v6 users can free upgrade to v8, so if latest version is not required, you can still use the old version.

Good day to all.

2

Fordfun replied at 2010-10-12 09:34:30

Hi Jay, I bought a dongle which came with ver 2 - how was I supposed to know that it needed to be upgraded to ver 8? If you buy a product you expect it to work without having to buy additional software. The Support Team haven't replied so let's wait to see what they say. Alternatively BlueSoleil should provide ver 6 free - all I want is software to use my dongle - I don't want the latest version. Do you understand me?
3

Jay replied at 2010-10-12 09:15:00

i HAVE VER 6.X.X.X  and upgrade is FREE.  only new buyers need key.... all my upgrades have been without cost ..3 so far.

 

sidi05
Level: 1
Rate: updated at 2010-10-13 02:14:55

I  must uninstall version 6 to install the 8?
In my netbook came installed version 6. If I uninstall the 6 and I have a problem with version 8, how do I?
There is no other way to upgrade?

1

Susie Shu replied at 2010-10-13 02:14:55

Hello,

8 could fully compatible with v6, so please take it easy.

Or you can just keep your v6 install package in somewhere, then download 8 have a try.

2

BlueSoleil_Support replied at 2010-10-13 02:01:39

You could uninstall the version 6 from the control panel first, then began to install 8.

Or you could first install 8,  during this, it would tip you to uninstall the 6 version, just act as it guide.

if you have any other difficulty on install 8 ,please mail to support@bluesoleil.com

Custodia
Level: 1
Rate: updated at 2010-10-13 01:51:17

Eeeeeeu rs To procurando um crack pro Bluesoleil 8 rs

1

BlueSoleil_Support replied at 2010-10-13 01:51:17

Dear user, please say to us in english.

sidi05
Level: 1
Rate: added at 2010-10-12 12:45:03

Helo

I must uninstall version 6 to install the 8?
In my netbook came installed version 6. If  I uninstall the 6 and I have a problem with version 8, how do I?
There is no other way to upgrade?

Thanks

Silvia

Harry
Level: 1
Rate: added at 2010-10-12 12:26:56

Fordfun,

I agree. Have the same problem. Software is junk, but then it matches the Andrea BT200 that came with it. Live and learn.

lea0664au
Level: 1
Rate: added at 2010-10-11 08:40:15

 

  Blue Soleil 8. Ein SUPER Programm 

Sehr zu empfehlen!!

Fordfun
Level: 1
Rate: added at 2010-10-10 18:43:15

Just downlaod ver 8 and it only has a Dial up networking service! How does the software work with my USB dongle? I am not supposed to buy any additional software right?

NIgellus
Level: 1
Rate: updated at 2010-10-10 03:25:45

god software..really

 

1

NIgellus replied at 2010-10-10 03:25:45

eh eh!!!  thanks, however it is true is a good software .

2

Susie Shu replied at 2010-10-03 07:57:13

                         

 

Ivan
Level: 2 Level: 2
Rate: updated at 2010-10-09 10:43:01

There is a critical error in  BlueSoleil8.

I just tried to install new version 8.0.338.0 but error screen comes out." svrpack.dll is not found"'

What is the problem in ZIP file? Does it really work?

 

 

1

jj replied at 2010-10-09 10:43:01

I have the same problem...infact this problem is with the Disk i got with the Enter USB Dongle

2

Susie Shu replied at 2010-10-08 04:14:14

this file is really published by us, but you are the first man who report this problem.  could you please check again?

jack
Level: 1
Rate: updated at 2010-10-09 10:08:03

how do you download v8

1

boogienights replied at 2010-10-09 10:08:03

i have the same problem your winzip file wont open the installer

2

jack replied at 2010-10-08 11:49:26

does not allow me to download complete zip

3

Susie Shu replied at 2010-10-08 04:17:44

have you see "Download" or "IVT_BlueSoleil_8.0.338.0.zip " ?

captainkirk
Level: 1
Rate: updated at 2010-10-08 18:39:37

Hi, when i try to install v8 i only get the option to remove it. It is not even instaqlled at this point!

I have v6 installed already, would the installer be trying to uninstall v6?

Thanks in advance

1

BlueSoleil Support replied at 2010-10-08 18:39:37

when you install the version 8,it will automatically  uninstall the version 6.

After that you can install the version 8.

More question ,welcome  mail to store@bluesoleil.com

maddy
Level: 1
Rate: updated at 2010-10-08 04:16:09

 I'm really confused, I downloaded all the software and installed it, restarted my computer and did everything the instructions said however it says I need a serial number which didn't come with the software. please help me

1

Susie Shu replied at 2010-10-08 04:16:09

do you have a serial number for BlueSoleil 6? if so, you could use it to activate v8.  if not, you have to buy one just click "Buy".

RockyAnXpert
Level: 1
Rate: updated at 2010-10-08 03:55:46

how to update ver 6?

1

Susie Shu replied at 2010-10-08 03:55:46

nope, v6 license is OK. 

v6 users can free upgrade to v8.

2

Raven replied at 2010-10-07 14:16:02

Do I have to buy a new license?

3

Susie Shu replied at 2010-10-06 05:57:13

All you have to do is simply download the version package and re-install the software accordingly.

4

wieri506@gmail.com replied at 2010-10-05 00:32:09

New Ver Lqangue   Türkish Add Plesaa...

Robbo
Level: 1
Rate: updated at 2010-10-06 06:06:12

 This is a crap product don't touch it, the software is poor and the support is even worse, because they are all pissed all the time, YOU HAVE BEEN WARNED, they will be out of business soon also

1

Susie Shu replied at 2010-10-06 06:06:12

hi Robbo,

this is Susie, support manager from IVT. I'm so sorry for all the inconvenience.....

My team and me will try our best to help you out if you can tell us your question(s) in details.

Any inconvenience, please forgive me.

hamit
Level: 1
Rate: updated at 2010-10-06 05:59:32

казакша бирденке бар ма негизи? 

1

Susie Shu replied at 2010-10-06 05:59:32

Do you mind speaking English?

Mahi
Level: 1
Rate: added at 2010-10-06 04:10:19

Getting Used to Blue Soleil...

serg
Level: 1
Rate: updated at 2010-10-04 06:31:52

I the happy owner BlueSoleil

and Windows 7, but the ambassador hibernation  (dream) an icon BlueSoleil am inactive (grey).
How
ето to repair?

Я счастливый владелец блюсойл и виндовс 7, но

при выходе из гибернета ( сна ) иконка Блюсойла неактивна(серая).
Как ето исправить?

1

serg replied at 2010-10-04 06:31:52

At me

ноутбук ASUS F3Jc and basic payment P5-KPL-se, does not work equally.

2

Susie Shu replied at 2010-10-02 09:38:59

as i understand,what your mean is, BlueSoleil icon can not automatically turn on after hibernation, right?

if so, would you please share the notebook model? I checked it, found it can turn on with my HP 6535s.
 

3

serg replied at 2010-09-29 13:55:21

Susie Shu

I have chances in the decision

етой problems?  

4

serg replied at 2010-09-26 07:42:44

Hi Susie Shu

Has not understood

, What means s3/s4?

That BlueSoleil

is included by hands well. ^_^

And the ambassador 

hibernation the icon automatically to not become dark-blue?

 

5

Susie Shu replied at 2010-09-26 04:15:28

Hi serg,

thank you for choosing BlueSoleil.

I'm sorry i can't speak Russian, I will reply you in English, hope you can understand what i mean. ^ _ ^

BlueSoleil will disconnect all the connestions while s3/s4, so it's right our icon is grey while your computer is in hibernation. I think it will turn to blue again after wake up, right?

 

ea3ot@telefonica.net
Level: 2 Level: 2
Rate: updated at 2010-10-04 06:11:06

Is this version compatible with Nokia PC Suite????

1

Luciano Marques replied at 2010-10-04 06:11:06

100% compatible with Nokia PC Suite.  ... Show de bola....  :) 

2

Susie Shu replied at 2010-10-03 07:50:32

Aha..... Absolutely yes!!

Luciano Marques
Level: 2 Level: 2
Rate: added at 2010-10-04 06:05:33

Excelente Software.. agora eu posso ouvir minhas musicas com o meu fone bluetooth.

Excelent software.. Now I can Listen my musics in my fone bluetooth

From Brasil.. To the World...  hahaha

houssam4325
Level: 1
Rate: added at 2010-10-04 01:23:26

hai every body

 

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