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ad007
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Rate:
updated at
2012-12-27 20:45:22
The activation service is down and the clear previous activation page is down. The sites just times out and redirects to the main webpage after 10 seconds.
Any help?
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BlueSoleil_Support
replied at 2012-12-27 20:45:22
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Hi, maybe there is something wrong with our server and sorry for the inconvenience, we cleared your activation record manually, please try to activate your BlueSoleil again. Thank you.
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ad007
replied at 2012-12-27 03:58:54
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Trace from my Wireshark app:
GET /client/Activate.aspx?first=true&InstallID=[removed my me] HTTP/1.1
User-Agent: bsclient
Host: www.bluesoleil.com
Cache-Control: no-cache
Cookie: ASP.NET_SessionId=jbsgtd550qkpir55jf44ioao
HTTP/1.1 302 Found
Date: Wed, 26 Dec 2012 19:57:00 GMT
Server: Microsoft-IIS/6.0
X-Powered-By: ASP.NET
X-AspNet-Version: 2.0.50727
Location: /Error.aspx?aspxerrorpath=/client/Activate.aspx
Cache-Control: private
Content-Type: text/html; charset=utf-8
Content-Length: 174
<html><head><title>Object moved</title></head><body>
<h2>Object moved to <a href="%2fError.aspx%3faspxerrorpath%3d%2fclient%2fActivate.aspx">here</a>.</h2>
</body></html>
Rate:
updated at
2012-12-27 03:51:31
Please, give me back the money and deactivate my seriál number. ID: BS2012122300008. Activation does not working and I do not have a time for this solution. Thank you.
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BlueSoleil_Support
replied at 2012-12-27 03:51:31
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Hi, our database told me that your serial number has not been used, would you please send your detailed problems to: support@bluesoleil.com so we can further help you? We'll help you ASAP, thank you.
Rate:
updated at
2012-12-27 02:09:29
the serial number are all fake cant be activated..
Rate:
updated at
2012-12-26 21:01:40
idiot they just keep saying the same thing..about 3 month they cant even settle my problem..i already purchase bluesolil 8..and now i wanted to upgrade to the new version but after download the new version i cant install it..and make sure you guys dont ask the stupid question again im getting sick of it just check through my account..
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BlueSoleil_Support
replied at 2012-12-26 21:01:40
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Hi, would you please tell us your email address, so we can further help you. Thank you.
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wannistelrooy
replied at 2012-12-26 05:31:15
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I already sent the screenshot..for your info,you are telling for 2nd time what to do..
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BlueSoleil_Support
replied at 2012-12-24 02:22:23
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Hi, thank you for choosing BlueSleil, please send your detailed questions to: support@bluesoleil.com we'll do our best to help you, some screenshots will be appreciated. thank you.
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wannistelrooy
replied at 2012-12-21 10:02:21
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i already try very thing..and you are saying the same old thing.can you guys do some record for customer so that you guys dont repeat the whole thing again and agian..i just need a refund and purchase it again..very simply instruction and you still dont understand.
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BlueSoleil_Support
replied at 2012-12-20 06:01:36
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Hi, please uninstall previous version and install new version if anyone can't install BlueSoleil correctly. Regards
Rate:
added at
2012-12-26 01:33:38
Rate:
updated at
2012-12-25 02:34:39
BS2012122300008. I have bought it but activiation isn´t working. I need it for work!
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vojsed
replied at 2012-12-25 02:34:39
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The firewall is temporarily disabled. Anyway BlueSoleil is on list with allow access to internet. I use Copy & paste for set serial. The error message is: "Cannot activate BlueSoleil. Please make sure your computer is connected to Internet and BlueSoleil is allowed to access Internet. Click here to get more information."
The link leads to a non-existent page.
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isolde
replied at 2012-12-24 14:36:01
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does your firewall block the activation?
Or did you mistyped the serial number? Use copy&paste to prevent it.
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isolde
replied at 2012-12-24 14:35:58
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does your firewall block the activation?
Or did you mistyped the serial number? Use copy&paste to prevent it.
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kundan
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Rate:
added at
2012-12-24 21:48:26
Dear Sir,
We purchased 5 BlueSoleil8.0.356.0 software license in May, 2011.
Now i have changed my PC, due to some HW issue, but now i am unable to activate the SW using the same ativation key.
Also, it automaticaly switch on/off in pc.
Please help. email ID: kundan.mishra88@mediatek.com
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Alphas
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Rate:
updated at
2012-12-24 15:28:43
I bought the dongle that comes with Bluesoleil 7.0.356.0 but when I tried to install 8.0, it will remove the previous version. The new version become a evaluation copy, how do I activate it?
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Alphas
replied at 2012-12-24 15:28:43
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Is that true, so someone with version 6 can upgrade to version 8 while version 7 is not upgradable. WHat nonsense is this?
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isolde
replied at 2012-12-24 14:32:12
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BlueSoleil 8 is "only" free to upgrade from V6.
Bluesoleil 7 might be free for V5 to upgrade,
Seems u need to keep using V7 or to buy V8. May be u can get a discount.
Kind regards
Roland
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KIM JAEIL
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Rate:
updated at
2012-12-24 02:47:15
Hi ..
I purchased BlueSoleil 8.0.390.0 yesterday . I already pay for that by Paypal (Transaction ID: 2P485582DG943351N)
I didn't get the serial No ...Please send the Serial NO ( My e-mail adress : ovs3@samyoung.co.kr)
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KIM JAEIL
replied at 2012-12-24 02:47:15
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send e-mail to you .. check pls and reply me as soon as possible
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KIM JAEIL
replied at 2012-12-24 01:44:19
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Could you let me know your e-mail .? I will forward e-mail ( from Paypal Payment detail) to you ...
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BlueSoleil_Support
replied at 2012-12-24 01:33:46
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Hi, BlueSoleil 8.0.390.0 has not been sold a few months ago, would you please tell us your Order ID so we can further help you? As we found nothing with you mail address and Transaction ID. Thank you.
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Sharky
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Rate:
updated at
2012-12-24 02:34:22
I recently purchased a Mini Adapter from The Source in Canada the version said it was 5.4 I assumed I could upgrade to version 8 software because of your "check for upgrade" in the help listing.
When I downloaded and installed the software it says it is an evaluation copy and only allowes 2mb of copy.
Can I get a serial number for my version?
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BlueSoleil_Support
replied at 2012-12-24 02:34:22
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Hi, you know, BlueSoleil is a pay for software, you can download BlueSoleil 8 freely, but you need to purchase a serial number from our website to activate it. Otherwise, the amount of sent data is limited.
We also promised all of our BlueSoleil 6 users have FREE access to the BlueSoleil 8 and BlueSoleil 5 users have FREE access to the BlueSoleil 7. Our upgrade policy is as follows:
1. If you bought a serial number or a dongle from our website at the outset, now you can have free access to the corresponding version, you just need to do is simply download and install the software accordingly, activate it with your SN or dongle;
2. If you bought a dongle with a BlueSoleil software CD from other place, you should ask your retailer if the dongle including the license for activating new version first, if yes, new version will be activated after inserting your dongle into your PC.
End users who purchased Serial Number of BlueSoleil 8 will automatically become BlueSoleil Club member, are eligible for free upgrade of BlueSoleil 8.x series PERMANENTLY. Regards!
Rate:
updated at
2012-12-24 02:25:00
Dear Sir
I have Buy the Bluetooth 8.0338 version
My computer was get virus and I reinstall windows and Bluetooth a few times
But recently I find that I can not install Bluetooth any more
How can I deal the problem, Thank you. wbc.chin@gmail.com
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BlueSoleil_Support
replied at 2012-12-24 02:25:00
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Hi, is there any prompt information abour that? Please uninstall your BlueSoleil 8.0.338 and download BlueSoleil 8.0.395.0 to install to see if it works correctly. Regards.
Rate:
updated at
2012-12-24 01:25:37
Download link still not working for IE9 or Chrome. I am signed in but still no DL
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BlueSoleil_Support
replied at 2012-12-24 01:25:37
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Hi Al, we confirmed that it works fine for IE9 and Chrome. Please try again later or send your questions with screenshots to: support@bluesoleil.com we'll do our best to help you, thank you.
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JD2
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Rate:
updated at
2012-12-20 06:04:45
The download link does not work for me.
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beartdi
replied at 2012-12-20 01:54:10
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It will work if you register. Good luck!
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rowan
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Rate:
updated at
2012-12-20 05:39:17
I can't Connect With My phone Samsung Galaxy S2 GT - I9100G 
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BlueSoleil_Support
replied at 2012-12-20 05:39:17
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Hi, thank you for your feedback, we'll support this phone as soon as possible. Regards
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viktor
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Rate:
updated at
2012-12-18 04:00:40
After installation програмного the maintenance cannot be connected the telephone with ПК
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BlueSoleil_Support
replied at 2012-12-18 04:00:40
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Hi, could you please speak English or Chinese? Sorry to tell you that I don't understand your questions very well, please send your problems to support@bluesoleil.com , some detailed description and screenshots will be appreciated. Regards
Rate:
updated at
2012-12-17 00:13:33
Hi,
the software doesn't open in my pc with Windows 7 X64.
i've bought Bluesoleil 8.0.395 .
I've downloaded the software here and i've activated it whit the SN you sent me.
but the icon of the bluetooth is grey and id doesn't turn on. also bluesoleil interfaces doesn't open..
I really need your help
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BlueSoleil_Support
replied at 2012-12-17 00:13:33
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Hi, thank you for choosing BlueSoleil and sorry for your situation, maybe you should uninstall and reinstall BlueSoleil.
Bluetooth icon is grey shows that your BlueSoleil has not been started, there are 4 possibilities for your reference:
1.You didn't insert a Bluetooth Adapter; please make sure you are using a dongle or CF card.
2.Your dongle was not inserted properly, please un-plug it and then re-plug it to have a try.
3.BlueSoleil was not installed properly. Please make sure that you didn't install the driver from Microsoft and reinstall BlueSoleil.
4.Your OS doesn’t recognize your Bluetooth Adapter, neither does BlueSoleil. You can change another adapter and retry to make your PC recognize it first.
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keeviinn74
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Rate:
updated at
2012-12-15 02:47:24
Hola, yo eh descargado esta version, pero no dispongo de ninguna targeta de credito, ni nada por el estilo (Para pagar la lisencia)... De que otra forma puedo pagar la lisencia permanente? Saludos
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BlueSoleil_Support
replied at 2012-12-15 02:47:24
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Hi, could you please speak Chinese or English? Please send an Email to store@bluesoleil.com if you can't buy BlueSoleil software on our website. Thank you.
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