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updated at 2010-09-09 02:47:42

I buyed and installed the program on windows 7 x64 and directly have a problem with BsCommon.dll not found ?

Any one have a solution ?

Reply (4)

BlueSoleil_Support replied at 2010-09-09 22:29:00: Hello, here is the supporter, pleasure to help you now ,as you said that you have send one mail to us, then i would like to ask is it support@bluesoleil.com ? or would you please tell us your mail to help us check again? no worry about that, just feedback your problem in more details to support@bluesoleil.com is ok.

Susie Shu replied at 2010-09-09 22:16:22

Dear Mvdwiele, thank you for choosing BlueSoleil.

could you please send the email to support@bluesoleil.com again? we checked all the letters, but didnot find your mail.

mvdwiele replied at 2010-09-09 06:16:41

Send an email yesterday and installed the program 6 times.

So far no result

Dew replied at 2010-09-09 05:05:27: You can send one email to support@bluesoleil.com and attached the snapshot to get help. Or download the installation package and install it again.

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