windows 7 Ultimate 64 fresh installation (with installed current updates)
- USB device B- speech data stream :
USB\VID_0A12&PID_0001&REV_4839
Adres 00000001
Drvier key {9b21fd3a-b1ab-4eb9-956f-e56acfe78bce}
Hardware address : (00:15:83:32:93:1B)
Connector ID {bce876be-0b60-11e0-87cf-00221515f84f}
- BlueSoleil 8.0.338.0 installed (I am BlueSoleil 6 user,)
- USb device is installed on BlueSolei drivers.
This USB device was working correctly on BlueSoleil 6x and old windows 7 64 Ultimate installation.
Problem details:
After windows full re- installation and using BlueSoleil 8.0.338.0 there is problem: BlueSoleil is not able lunch USB device.
Before BlueSoleil installation USB BT device was working correctly on Windows generic drivers ( I was able to connect BT headset).
What I have done to solve this (using admin account and switch off anty virus software) :
- I have changed usb port and check device and other computer (it is working on standard Windows interface, same way like on my computer),
- I have reinstalled BlueSoleil several times ,
- I have tried to install BlueSoleil 6.x ,
- I have tried to change USB drives to windows generic (and windows interface appears and it start to work, but BlueSoleil is not able to connect),
- I have tried to set manually drives to BlueSoleil's ones from version 6 and 8,
- I have used BlueSoleil compatibility check tool to check it is is able to find my device (status device is supported by BlueSoleil),
But it did not help. I have gray BlueSoleil icon with options: my BT devices (i have tried to set USB) and lunch BT which after lunching is showing status (lunching BT device and it disappears after while without any results).