Hello support,

I have BS 6 activated and according to your statements, I am entitled to upgrade to bs 10 for free. I downloaded bs 10 from here and when i launched the installer, first it uninstalled my bs 6. i had no choice but to launch the  bs 10 installer again and it installed just fine, but not activated ! you say that it is very simple to ugprage, just download and install, but thats a false statement ! i went back to bs 6 , because my bs6 serial doesnt work on bs 10 !!!