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Product Info

Parsifal
Level: 1
Rate: updated at 2010-09-10 04:50:01

I bought v.6 but can't install this new version. The program begins to go through the installation process, and then it says I've chosen to REMOVE v.8.0.338.0! That's the only choice I'm given: I can either "remove" a version I haven't even installed yet, or just cancel the install...which is what I did.

Guess I'll stick with v.6. It works.

Reply (2)
1

Parsifal replied at 2010-09-10 04:50:01

Thanks BlueSoleil_Support. Appreciate your response. I will do as you say: uninstall v.6 and then install v.8.

I'd like to say only that BlueSoleil should make it clear that there must be a MANUAL uninstall of a previous version before a newer version can be installed.

However, thanks again, and I appreciate your getting back to me. Program (v.6) has been working excellently.

Giovanna Visconti

New York City

2

BlueSoleil_Support replied at 2010-09-09 23:52:54

Please first check the bluesoleil version from the control panel,  and uninstall it, then select ver.8 package to install.

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