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Product Info

BlueSoleil 10.0.498.0
Customer Review: 1944

: paulmin

Rate:

updated at 2012-10-09 01:40:30

Hello Support!

Your website screems FREE UPGRADE TO BLUESOLEIL 8 for BlueSoleil 6 owners. That seams to be totally misleading and false! Free download of a Trial version is NOT the same as free upgrade and anybody can download it not just BlueSoleil 6 owners.

Can you please clarify and rectify or explain this to your customers??

Reply (1)

BlueSoleil_Support replied at 2012-10-09 01:40:30: Dear paulmin, we promised all of our users can upgrade freely from version6 to version8. The upgrade policy as follows:

1.If you bought a serial number or a dongle from our website at the outset, you can have free access to the latest version, you just need to do is simply download and install the software accordingly, activate it with your SN or dongle;

2.If you bought a dongle with a BlueSoleil6 software CD from one retailer, you should ask your retailer if the dongle including the license for activating version8 first, if yes, you just need to insert your dongle, BlueSoleil8 will be activated. Thanks

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