Firstly please check the spam basket of your mail box to see whether your mail server signet our email as "SPAM

Secondly,please provide us the transaction ID Paypal sent you as well as the correct email address which you left on Paypal for us to further help you

In addition ,what is your order ID ,it will be convenient for us to check it for you as soon as possible.

You can maii to store@bluesoleil.com,