Thanks for wanting to help - however the problem is that when downloading the new BlueSoleil, it asks for a serial code, BUT for those that wrote above, the key was 'in' the installation of BlueSoleil 6, and thus you can't "activate" BlueSoleil 8 in any way at all, unless you change how the program handles previous/existing (and activated) installations.

Um, I need to explain better I guess...

BlueSoleil 6 users can't "upgrade for free" to BlueSoleil 8, the program simply doesn't allow for that...

BlueSoleil 8 can ONLY be activated with an actual written serial code, but most users got the BlueSoleil with a dongle, thus they did NOT get a serial code, but it's just activated to start with.

(sorry to repeat myself, but it's just to ensure it's understood...)

So they can't "activate" BlueSoleil 8, because it can ONLY be activated with a serial code - and most people installed BlueSoleil 6 WITHOUT a code, because it came as "already activated" with the dongle they bought.

Sorry for the trouble BlueSoleil_Support, 'version8' just cannot be "activated" using the "same method" of activation as in 'version6', [not in this case].

I have exactly the same problem as darkcat and the above responses are not at all helpful in resolving the problem - version 6 is automatic and version 8 requires a serial code which is not provided. I have unistalled the whole lot and reinstalled from the disc for now but this is not a good outcome.

yeah did that, same thing straight away: your two week trial has expired and I just downloaded it. At this rate I'm going back to version 6

You can download latest version8 on: http://www.bluesoleil.com/products/S0001201005190001.html and insert the bluetooth adapter. it's OK

how do I activate version8 when version6 was activated automatically for me by use of a setup disc that came with my nano bluetooth dongle? All I did was click ok, finish and launch.

You can activate version8 with the same method of activate version6.