Hello. Sign in to get personalized recommendations. New customer? Start here.
Hi! Sign in Register
Cart: 0 item(s)
USD
Product Info
I purchased a 2-in-1 Wi-Fi and Bluetooth Dongle USB Adapter which came with your software CD. Since I have Windows 7/64, I downloaded and installed your BlueSoleil 8 upgrade. The system does not recongnize the new dongle and your check program says it is not compatible. What is the solution?
BlueSoleil_Support replied at 2010-09-18 22:02:25
We are afraid to tell you that your pid and vid hasn't been in our support list, we have added it in our next version to meet your request, and when released, we will inform you as soon as possbile.
Or we would offer you a test version to start your bluetooth,so which do you prefer? please tell us.
Standard replied at 2010-09-16 06:37:27
Are these Hardware ID's what you are requesting?
Dongle:
USB\VID_05E1&PID_0100&REV_0002&MI_00 USB\VID_05E1&PID_0100&MI_00
USB Composite Device:
USB\VID_05E1&PID_0100&REV_0002 USB\VID_05E1&PID_0100
3DSP USB Bluetooth V1.0:
USB\VID_05E1&PID_0100&REV_0002&MI_01 USB\VID_05E1&PID_0100&MI_01
BlueSoleil_Support replied at 2010-09-15 19:48:25
We need first check whether your PID and VID has been in our support list. Just follow this to find and send it to us.
Right click My computer->Manage-> Device Manager->Bluetooth USB->Right click CSR Bluetooth Device(i take my dongle Ex.)->Properties->Details->Hardware Ids-> then you'll find the Pid and Vid.
After logining, you have the right to add a comment or reply. [Sign in] [Register]
