I have been having different problems from yours, with the software I just bought here. This is a re-post I posted in other threads. After hours of frustrating research, I have found that most questions, even months old, still have no responses.
I even sent an email off to sales@bluesoleil.com, the only email address given by PayPal when I paid for my software. That was at about 1:00pm on April 14, 2011. So far, no response, but China was mainly sleeping then. Hopefully, I will soon have proof that BlueSoleil monitors their email inboxes more diligently than they do their forums.
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OKAY... I SHOULD HAVE READ EVERYTHING IN THE BEGINNERS' GUIDE FORUM FIRST! When I saw it was for SDK developers, I left as I was looking for user technical support.
Here is the information, I found there...
[ Beginner's Guide ]
Welcome to BlueSoleil! We provide a forum for developers to discuss and communicate the developing in the field of Bluetooth and wireless technology.
Please read the publish flow carefully:
(I guess I should have maybe KEPT READING...)
This forum is only for discussing the issues related to software development.
If you need technical support or complaints, please contact support@bluesoleil.com.
If you have questions about sales, please contact sales@bluesoleil.com.
(I can't help but wonder if maybe this should not have been the
FIRST POST IN EVERY THREAD? Jus' Sayin'...)
I hope this helps,
Phil