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Home >> Developers Forum >> cPhone Failed to connect to handsfree gateway

Roger Feeley

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Join Date:2013/9/19

Location: United States of America

Posts:1

Posted at 2013-09-25 10:36:35

[ cPhone Failed to connect to handsfree gateway ]

I downloaded the paid version of BlueSoleil 10 including cPhone on 19-September, 2013.

My interest is to make and receive phone calls on my cell phone using my desktop PC as a handsfree kit. cPhone should have been just the thing.

Three comments:

1. It didn't work. When I tried to make a call, I get an alert saying that it failed to make contact with the handsfree gateway and that I should try again later.

2. cPhone doesn't remember pairing information. Each time I activate the software, I must go through discovery by making my phone discoverable and pairing up.

3. I raised item 1 as a support issue on 19-September (the day I bought it) with BlueSoleil and have received no reply.

Unless something changes, I will be abandoning BlueSoleil and looking for alternatives.

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junjiangao

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Join Date:2014/2/18

Location:

Posts:0

Posted at 2014-03-10 20:21:06

We are sorry for the late reply to you,here are some suggestions for you:

1.You'd better get the latest version of cPhone, we had fixed a number of bugs for cPhone;

2.cPhone can remember the Pairing information, but not as a default device, we will get it in the later versions;

3.It may be work when you repaired your device some times(delete the device in bluesoleil first).

If all above didn't work, please provide the version of BlueSoleil and cPhone，as well as your phone mode. We will carry out the relevant tests to solve the problem.

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jorke88

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Join Date:2019/3/15

Location: Australia

Posts:0

Posted at 2019-03-15 16:45:38

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