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Nightlight

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Join Date:2013/9/23

Location: United Kingdom

Posts:1

Posted at 2017-06-25 04:07:27
[ FitBit Charge 2 ]

Bluesoleil 10 does not find the fitbit when scanning.


Un-install bluesoleil and using windows 10 built in Bluetooth stack and fitbit is seen and connects fine.


re-install Bluesoleil 10 and Fitbit no longer found.


Can someone look into this please as e-mails to support have been futile.


cheers!


Night...

windsor

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Join Date:2017/7/10

Location: United States of America

Posts:1

Posted at 2017-07-11 19:06:58

Try using a bluetooth usb dongle with bluesoleil and see what happens

Nightlight

Add new friend

Join Date:2013/9/23

Location: United Kingdom

Posts:1

Posted at 2017-07-14 07:18:42

Hi,

I've tried that but it still doesnt see the charge 2.


Interestingly the fitbit app thinks the bluetooth is turned off even though it is on

but my Galaxy S7 works fine, in fact I've tried a few phones and all connect and work fine!


P.S.

The android fitbit app running on my S7 connects and works fine with the fitbit.

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