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Olivier

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Join Date:2011/2/20

Location: France

Posts:1

Posted at 2011-02-20 16:57:26
[ impossible a instaler!!!! ]

Windows ne peut pas charger le pilote de périphérique de ce matériel. Ce pilote est peut-être endommagé ou absent.  (Code 39)

Cliquez sur « Rechercher des solutions » pour envoyer des données sur ce périphérique à Microsoft et vérifier s’il y a une solution disponible

Phil

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Join Date:2009/7/21

Location: United States of America

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Posted at 2011-04-14 06:27:06

Olivier has not received any response to this question from February 20, 2011? TODAY IS APRIL 14, 2011). Thinking perhaps he could use some help. I posted his question below in English (rough translation, but maybe it will help). I am hoping this can help. I can't believe that there is a support system here, if a question can sit for two months without as much as a recognition of the question...

[ impossible to install!!!! ] 

Windows cannot load the pilot of peripheral of this equipment.  This pilot maybe is damaged or absent.  (Code 39)

Click on "To Look for solutions" to send data on this peripheral to Microsoft and to verify if there is an available solution.

Phil

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Join Date:2009/7/21

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Posted at 2011-04-14 23:04:46

I have been having different problems from yours, with the software I just bought here. This is a re-post I posted in other threads. After hours of frustrating research, I have found that most questions, even months old, still have no responses.

 

I even sent an email off to sales@bluesoleil.com, the only email address given by PayPal when I paid for my software. That was at about 1:00pm on April 14, 2011. So far, no response, but China was mainly sleeping then. Hopefully, I will soon have proof that BlueSoleil monitors their email inboxes more diligently than they do their forums.

 

============================================================

 

OKAY... I SHOULD HAVE READ EVERYTHING IN THE BEGINNERS' GUIDE FORUM FIRST! When I saw it was for SDK developers, I left as I was looking for user technical support.

 

Here is the information, I found there...

 

[ Beginner's Guide ]

 

Welcome to BlueSoleil! We provide a forum for developers to discuss and communicate the developing in the field of Bluetooth and wireless technology.

 

Please read the publish flow carefully:

 

(I guess I should have maybe KEPT READING...)

 

This forum is only for discussing the issues related to software development.

 

If you need technical support or complaints, please contact support@bluesoleil.com.

 

If you have questions about sales, please contact sales@bluesoleil.com.

 

(I can't help but wonder if maybe this should not have been the

FIRST POST IN EVERY THREAD? Jus' Sayin'...)

 

I hope this helps,

 

Phil

poonam

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Join Date:2020/2/14

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