Another update
I have downloaded the activation tool from this website. I put my serial number into the tool, clicked 'get activation information' and copy and pasted the URL into my internet browser. But then I get the message:
"System Message: Your SN is invalid. Please confirm and try again".
Why is this happening? Why is my serial number not valid? I am really getting sick of this problem. It also appears that nobody replies to any posts about issues on here, which is very frustrating!
Also this website doesn't work 99% of the time. Whenever I click "reply" or "post" it just doesn't work. I have to keep refreshing the page and start over again. The same happens when I try and clear activation record. It has taken my over an hour to post this reply!!!!!
Yet another update:
I tried to clear activation record, but I get the message:
No such record, please check your Order ID/Transaction ID and Serial Number.
Even though the information I entered (Serial number & security code) was correct!
This is just rediculous!!!!