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Shannon

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Join Date:2011/2/9

Location: United States of America

Posts:1

Posted at 2011-02-09 13:39:13
[ Can't get program to download ]

Any ideas why?  Purchased the software today.  It downloads....I double-click the install.exe file...but never finishes installing.  I'm on Windows 7.

Phil

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Join Date:2009/7/21

Location: United States of America

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Posted at 2011-04-14 23:30:56

If you can use compressed files, download the ZIP file instead. Decompress files to a temp folder, then goto the install subfolder. Double-click setup.exe. It DOES take a seeming while to come back to you. (It may be decompressing .cab files, or something.)

Phil

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Join Date:2009/7/21

Location: United States of America

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Posted at 2011-04-14 23:31:15

I have been having different problems from yours, with the software I just bought here. This is a re-post I posted in other threads. After hours of frustrating research, I have found that most questions, even months old, still have no responses.

 

I even sent an email off to sales@bluesoleil.com, the only email address given by PayPal when I paid for my software. That was at about 1:00pm on April 14, 2011. So far, no response, but China was mainly sleeping then. Hopefully, I will soon have proof that BlueSoleil monitors their email inboxes more diligently than they do their forums.

 

============================================================

 

OKAY... I SHOULD HAVE READ EVERYTHING IN THE BEGINNERS' GUIDE FORUM FIRST! When I saw it was for SDK developers, I left as I was looking for user technical support.

 

Here is the information, I found there...

 

[ Beginner's Guide ]

 

Welcome to BlueSoleil! We provide a forum for developers to discuss and communicate the developing in the field of Bluetooth and wireless technology.

 

Please read the publish flow carefully:

 

(I guess I should have maybe KEPT READING...)

 

This forum is only for discussing the issues related to software development.

 

If you need technical support or complaints, please contact support@bluesoleil.com.

 

If you have questions about sales, please contact sales@bluesoleil.com.

 

(I can't help but wonder if maybe this should not have been the

FIRST POST IN EVERY THREAD? Jus' Sayin'...)

 

I hope this helps,

 

Phil

poonam

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Join Date:2020/2/14

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