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rochelle1964

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Join Date:2011/5/11

Location: United States of America

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Posted at 2011-05-11 23:58:28
[ cannot install software on W7 Pro 64bit ]

new computer.  comes up with registry error - I think it was a 1934 error.  installed fine on 2 other computers.Help!!!

Geoffrey

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Join Date:2011/5/7

Location: Australia

Posts:1

Posted at 2011-05-13 05:04:45

 Bluesoleil does not work on Windows 7 64 bit Dell vostro 1720

I purchased a copy of BlueSoleil version : BlueSoleil8.0.356.0 and installed it as instructed on my Dell vostrol 1720. It loads OK but it does not detect my Motorolla S9 headset.

I tried to get support and was given help to resolve the problem but nothing that BlueSoleil suggested worked.

Bluetooth hardware is a USB 2.0 Wireless Bluetooth Dongle Adaptor 2.4G Antenna

The BlueSoleil starts and recognises the notebook.

The S9 starts but BlueSoleil will not detect or pair.

The S9 will pair with my iPhone so the S( is functioning.

In the end I asked for a refund as the product did not work and it was refused.

I recommend folks do not get caught as I was as there is no option for a refund if the product fails to work.

Geoffrey

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Join Date:2011/5/7

Location: Australia

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Posted at 2011-05-13 05:46:37

 I purchased a Targus USB bluetooth and got software with it and it works perfectly on Windows 7 64 with Motorola S9. 

Bluesoleil is seriously flawed software and a rip off do not purchase it!! 

poonam

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Join Date:2020/2/14

Location: India

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steve7876

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Join Date:2020/7/14

Location: United States of America

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Posted at 2020-10-05 03:08:02

Hit Windows Key + Break/Pause (key next to scroll lock). That will bring up system menu. What exact version of Windows 7 does it list there? Sounds like you installed 32 bit again to be honest.

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